We aim for top-notch customer service
We work hard to earn your business. We only sell products that we think are of excellent quality and design, and we aim for that same standard in the handling and shipping of those products. If you are ever dissatisfied with the packaging or delivery of your order, please let us know. We welcome your feedback.
We keep things simple. We will ship your order by first class mail, priority mail, or private carrier like UPS or Fedex, whichever we think will serve you best. If you’re not happy with how your order was delivered, please let us know!
We charge a flat rate that depends on the kind of item you’re shipping. If your order contains more than one type of item, the rate will be the highest applicable rate. If we need to deviate from this rate we will notify you before you are charged. If you need expedited shipping, please contact us.
Order processing times
Your order will usually be processed and shipped the business day following the day your order is placed. However, this is a small, family run business, and sometimes life causes delays. If this happens, we ask your patience, but please feel free to contact us if you think there is a problem with your order. We are dedicated to great customer service.